Collection of Personal Information
Personal information is information that identifies you individually, such as your name, address, e-mail address, company name, birth date, phone number, and other information that is specific to you and which identifies you individually.
What information do we collect?
We collect information from you when you place an order, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
Use, Disclosure and Sharing of Information
DOTC may collect and use personal and non-personal information to operate the Site, respond to user communications and requests, develop internal reports, track Site usage, formulate personalized Site access based on your Site use and areas of interest, contact you about products and services that may be of interest to you, learn about our products, improve DOTC's services, and perform similar functions. DOTC does not sell, rent or lease its customer or visitor lists to third parties. DOTC may share data with companies or individuals engaged by DOTC to perform services on behalf of DOTC or with DOTC's affiliates or business partners. Circumstances may arise where DOTC decides to sell, buy or merge or otherwise reorganize its business or enter into joint ventures or other transactions. Such a transaction may involve the transfer or disclosure of personal identifying information to prospective or actual purchasers, business partners or related parties. Disclosure of personal information may in certain circumstances be required by law. DOTC reserves the right in its own best judgment to disclose personal identifying information when DOTC believes disclosure is appropriate to comply with law, to protect or defend the rights or property of DOTC or its providers, or to protect the rights, property or safety of DOTC users.
How do we use your information?
We may use the information we collect from you when you make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
DOTC may collect non-identifiable and personal information through cookies and other tracking technologies. A cookie is an alphanumeric identifier that a web site can transfer to a user's hard drive through a user's browser. You can set your browser to notify you before a cookie is received, giving you an opportunity to decide whether to accept the cookie. You may also set your browser to turn off cookies, although some web sites may not then work properly.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
How to Contact Us
You may obtain contact details for DOTC on the "contact us" page link above and here
Last updated August 2009
Copyright 2009 Duval OTC I, LLC. All rights reserved